Well, Egg were supposed to call me this afternoon, to try and convince me that they have every right to deny me a service I’ve been paying for. Have they? Have they [nearly swore, but I’m trying to cut down].

And I want to contact the Housing Benefit people to see if the Jobcentre have got their fingers from their posteriors and passed on the relevant documentation, but the phone line is [insert expletive here] engaged all the [rude word] time!