BT has �250 of my money. To clear a debt from this time last year, I’ve been paying a standing order of �105 a month for the last six or seven months, which doesn’t add up when the original debt was �300. And they can’t reimburse me the full amount of credit until the next quarterly statement goes out and the balance becomes official. I know I should have noticed the problem earlier, but I think I’m justified in being pissed off that they didn’t question this continued over payment. You can bet that if I’d dropped into debt again they’d have been after me quickly enough.