Daily archives: July 5, 2003

Gagging Orders

Following on the theme of incompetence in Ian’s earlier post, NTL have taken a fairly direct approach to stopping criticism of the company and its products. About a year ago, they purchased the nthellworld.com domain from its owner and took him on as an employee. At the time, a comment was made by NTL along the lines of “One day, we hope to earn the right to call ourselves ‘NTHelpWorld”. The future seemed bright.

A year down the line, while NTHellWorld continues to provide constructive help, NTL have announced that they will no longer allow discussions on any of their products or services on ntlhellworld.com. You have to wonder what they’re worried about.

Fortunately, a canny group of users from the .com site recently purchased this site where its business as usual.

Long live the revolution.

Blog Regime Change!

Ok. Here’s the scoop. Team Spinneyhead requires a weekend retreat to refresh the blog batteries!!!!

I am sure the whole team requires a weekend away either in Scotland or Tuscany, but to continue the practice of global quality content delivery, a BBQ at Team Spinneyhead HQ will suffice.

I dare ask the question, can Spinneyhead management cope with the extra pressure of keeping its core workers content?

Will Spinneyhead Management make an initial commitment and provide a date and list of team events?

We all await management response!

Roll of Shame

I should start an incompetence watch.

This week’s competent people, a rare exception in my experience, are the admissions team at City College Manchester, who managed to turn around my online application and get a confirmation card out to me by the end of the week. Kudos to them.

Still incompetent, to the point where I’m going to put in a claim for compensation, are the JobCentre people, who first off lost my signing off form, then didn’t send out the replacement form they promised and weren’t answering their phones yesterday. How come they get to be so crap at exactly the time I need the money most to see me through until my pay starts coming in?

The Housing Benefit folks are still shite. It’s been over two months since I made my claim and they can’t do anything more than keep asking me for information I gave them weeks ago.

Southern Electric moved me out of my old house whilst I still lived there, moved me back in, moved me out, did the hokey cokey and shook it all about and still- as far as I can tell- haven’t got a clue despite the big signs saying “Clue, this way, yes, that big thing with the letters C, L, U and E on it.”

New to the list are my bank. They won’t extend my overdraft, which is fair, I guess. But they will give me a bank loan, to reset my account to zero and give me a fresh start in the black. They just have to get the loans department to call me and then they’ll send out the paperwork. Phone call? Paperwork? No, of course I haven’t seen them.

Rant over. Normal Saturday service shall now resume.