I spent about an hour and a half on the phone to BT this morning. I talked to the Sales department, who passed me on to the Billing department, who told me to contact the Cancellations department, who passed me over to the technical help desk, who (I think, it was all getting a bit hazy by this point) sent me back to the Billing department. They all tried to be helpful (except for the cancellations guy, who tried to get rid of me as soon as possible), but none of them could understand my situation enough to do anything but forward me. And this is just to sort out cancelling my existing account (why can’t I just settle up and get reconnected now the problem with NatWest has been cleared up?), which has to be done before I can reorder broadband.
Just been to a mini anti war rally (there’s a bigger one tonight and then the main one in London tomorrow). There are pictures, which I’ll post as soon as I’m able. I’m a little uncomfortable participating in a Socialist Worker side project, but it’s a big stand-up-and-be-counted issue, so I’ll show my support wherever I can.