All I want to do is tell the Council Tax department that I’ve moved out of the old casa spinneyhead. But no-one ever answers the phone, so I’ve come in to the town hall to do it face to face.
However, I can’t talk to someone without an appointment. No doubt I need to phone them to get an appointment. So now I’m queueing, to make an appointment to queue up again at some later date.
Aaaah yes! The tireless efficiency of the Council Tax department!
They’re probably to busy suing OAPs for back dated council tax bills to bother answering the phones!
Don’t fret! There’s a much simpler solution — write them a letter!
http://www.manchester.gov.uk/counciltax/changes.htm
Or look, you can even email them, but maybe a letter’s more appropriate.
http://www.manchester.gov.uk/counciltax/contact/index.htm